Comments on: What’s at stake for Netflix http://www.postalnewsblog.com/2006/03/11/whats-at-stake-for-netflix/ more from postalnews.com Thu, 24 Jul 2008 11:16:35 +0000 http://wordpress.org/?v=2.6 By: Jerry http://www.postalnewsblog.com/2006/03/11/whats-at-stake-for-netflix/#comment-76916 Jerry Wed, 28 Nov 2007 04:41:26 +0000 http://www.postalnewsblog.com/2006/03/11/whats-at-stake-for-netflix/#comment-76916 Hey, it is getting worse. Now Netflix is shipping movies from around the country. So, you can end up getting a movie a week later. Oh, I wish they had an option for users to select local only. Hey, it is getting worse. Now Netflix is shipping movies from around the country. So, you can end up getting a movie a week later. Oh, I wish they had an option for users to select local only.

]]> By: brian http://www.postalnewsblog.com/2006/03/11/whats-at-stake-for-netflix/#comment-7 brian Sun, 12 Mar 2006 00:31:10 +0000 http://www.postalnewsblog.com/2006/03/11/whats-at-stake-for-netflix/#comment-7 It's a little more complicated than that- and obviously, no business is going to consciously go out and try to aggravate its customers- not a good way to build the market base. (And how exactly would you 'throttle everyone'? Wouldn't that mean not sending out any movies at all? Why?) "Who cares if they send the mail to Hartford?" Well, Netflix for one. What you seem to be missing is that having the DVD in transit for an extra day means that it's one more day that you don't have a DVD, but on the return trip it also means one more DVD that Netflix can't send out that day. Throttling means not sending YOU the movie, but instead sending it to a low volume (and therefore low cost) subscriber. Throttling is a completely separate issue. If you get fewer movies because your service standards change, it's gonna feel the same as being throttled. But it doesn't do Netflix any good- they don't have the DVD either! It’s a little more complicated than that- and obviously, no business is going to consciously go out and try to aggravate its customers- not a good way to build the market base. (And how exactly would you ‘throttle everyone’? Wouldn’t that mean not sending out any movies at all? Why?)

“Who cares if they send the mail to Hartford?” Well, Netflix for one. What you seem to be missing is that having the DVD in transit for an extra day means that it’s one more day that you don’t have a DVD, but on the return trip it also means one more DVD that Netflix can’t send out that day. Throttling means not sending YOU the movie, but instead sending it to a low volume (and therefore low cost) subscriber.

Throttling is a completely separate issue. If you get fewer movies because your service standards change, it’s gonna feel the same as being throttled. But it doesn’t do Netflix any good- they don’t have the DVD either!

]]> By: Glockman http://www.postalnewsblog.com/2006/03/11/whats-at-stake-for-netflix/#comment-6 Glockman Sat, 11 Mar 2006 20:09:15 +0000 http://www.postalnewsblog.com/2006/03/11/whats-at-stake-for-netflix/#comment-6 Example- I have overnight service to and from my Netflix plant. I get a movie on Monday, and send it back Tuesday. Netflix gets it Wednesday, and ships out another DVD, which I get Thursday, assuming I’m not being ‘throttled’. Throttled is what they do after the first month with Net Flix so who cares that USPS sends the mail to Hartford. Now that Henderson works for them they'll throttle everyone and blame USPS. Throttle means they hold your next DVD so that you can only get one a week instead of 3 if they allowed the system to work which is what they do the first month to suck you in. Example- I have overnight service to and from my Netflix plant. I get a movie on Monday, and send it back Tuesday. Netflix gets it Wednesday, and ships out another DVD, which I get Thursday, assuming I’m not being ‘throttled’.
Throttled is what they do after the first month with Net Flix so who cares that USPS sends the mail to Hartford. Now that Henderson works for them they’ll throttle everyone and blame USPS. Throttle means they hold your next DVD so that you can only get one a week instead of 3 if they allowed the system to work which is what they do the first month to suck you in.

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