Postcom comments on your comments
From the Postcom web site:
Postalnews.com (a web site frequented by postal employees) posted yesterday a letter from a BMG-Columbia House to the USPS’ chief operating officer which said that current USPS rate plans threaten to put his company out of business. The following are excerpts from some of the comments posted by some of the visitors to this site.
“Fantastic…..the less mail, the less work!!!!!!!”
“Quit selling the Cd’s and DVD’s for 1 penny for the first order jackasses. Make up the shortfall there and you can then absorb some of the increase and pass the remainder on to the customer. The Constitution calls for Congress to establish this mail service and all men are created equal but don’t see where it says businesses are created equal. Guess your lobbyists aren’t greasing the right palms.”
“It’s the beginning of the end.”
“Another rate increase? Do rate increases make up for lost business, or is business lost due to rate increases?”
“Out of business so what? Technology is changing. The car put the buggy business out of business, the internet, not postage will put these dolts out of business.”
“Their products end up seeming just like rackets anyway. good riddance.”
“They ship at media mail rates for next to nothing. Goodbye BMG and Columbia house.
Quite a collection. You’d never know they were talking about one of their “customers.”
October 17th, 2006 10:50
As a retired postal employee I am embarrassed by the comments shown above. I hope postal customers realize that these sophomoric comments represent only the ego’s of a very few postal ‘employees’, not the rational majority.
The vast majority of postal employees are proud, hard working and care deeply about their customers, whether they’re BMG or one of the millions of citizens served throughout America every day.
On any given day, a letter carrier is saving a life or preventing a crime in the neighborhood where they deliver mail. They do this because they care about their customers.
Plant employees work tiressly to ensure that their customers’ product is processed in time to meet customer deadlines so that catalogs, and sales brochures will reach customers who look forward to doing business with their favorite company,
So please, BMG, or any other stakeholder of the United States Postal Service - don’t think for one minute that the child-like sentiments expressed in comments like those above, represent the thoughts and gratitude of the hundreds of thousands of postal employees who live and work in the ‘real world’. We ARE grateful for your business and we do strive every day to provide exceptional service to all stakeholders of one of the GREATEST service organizations in the world!
October 17th, 2006 14:39
Hope you take the message from Kent seriously. The comments posted cannot be the only comments made and they are definitely the negative ones.
We take pride in our work and as Kent said we ’strive to provide exceptional service’ every single day!
October 17th, 2006 15:59
Kent couldn’t have said it better. Columbia House unfortunately is one of those companies that the leader of the APWU described as “vermin”. Its no wonder that some USPS employees buy into this rhetoric & could care less if customers go out of business. I wonder what the employees of Columbia House, who pick pack & ship orders every day, would think if they read the above comments. Their jobs are very similar to the USPS processing jobs so there is a connection. Both groups can actually help each other stay employed, but apparently some USPS employees could care less if Columbia House closed their doors and left a few hundred hard working people out of a job. Think again about your leadership and the message they’re sending.
October 18th, 2006 00:05
Unless I’ve missed something, PostalNews is open to anyone — no matter their occupation or background. There’s no proof those comments were made by rank-and-file APWU or NALC members. To suggest otherwise is unfair, and pretty typical of what you’d expect from their critics. As far as we know, Del Polito wrote them all.
October 18th, 2006 08:52
James is right on, there is no way to tell who posted those comments. Blogs, News Sites, concealing ones identity and true purpose is a way of life on the internet.
October 18th, 2006 10:33
You have seven comments up there at the beginning of the post. As far as I can see, only six of those comments were about the customer. And to Mr. Bern…, it’s “couldn’t care less,” not “could care less.”