A Kindred Spirit, At Your Service
From WGBH in Boston, a nice story about a window clerk who really loves her job. It’s from ‘GBH’s Morning Stories series of podcasts. You can double click the player below to listen online, or click here to download the .mp3 file. Visit the Morning Stories web site to subscribe to the series.

October 24th, 2006 18:15
PS- yes, I know they’re called “Sales and Service Associates” officially, but Tess refers to herself as a window clerk and that’s how most postal people (and customers) refer to the folks at the windows. “Sales Associate” has always struck me as one of those phony Wal-Mart style titles.
November 2nd, 2006 13:13
But the USPS is not even up to date like the Wal-Mart style title people. The sales and service associates were just trained on POS equipment that was recently implemented and the program was dated 1995.